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The Come Back Effect (Paperback)

The Come Back Effect (Paperback)

Jason Young,Jonathan Malm
Free National Shipping on Orders over R450!
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Jason Young,Jonathan Malm
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The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood.

Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.
  1. Category Church
  2. SKU 9780801075780
  3. Barcode 9780801075780
  4. Size 140 x 216 mm
  5. Long Author Jason Young,Jonathan Malm
  1. Number of Pages 192 pp
  2. Language English
  3. Format Paperback
  4. Publisher Baker Publishing Group

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