Privacy Policy

Welcome to CUM Books Online


CUM Books operates a Customer Service Centre during office hours. Please contact us by phone Monday - Thursday 8:00 to 17:00 and Friday 8:00 to 16:30 on 016 440 7148, or send an e-mail to online@cumbooks.co.za if you have any questions or queries.

 

Privacy Policy

At CUM Books we prioritize your privacy and are committed to protecting your personal information responsibly and in line with the POPI Act.

 

What information do we collect?

We collect personal details like email address, delivery address, cell phone number and more, as well as non-personal data like browser info.

 

How we collect personal information?

Your data is gathered through your interactions with us, such as website visits, orders, or communications, and also from third parties.

 

Consent and use of your personal information

We use your information to provide services, perform marketing, handle your requests, perform administrative tasks, and fulfil our legal and business obligations, ensuring to get your consent where necessary.

 

Consent to processing

When necessary, we will obtain consent to process your information, particularly for marketing and when you provide registration or optional information.

 

Sharing your personal information

We may share your information with our subsidiaries, business partners, service providers, or as required by law, always ensuring data protection.

 

Security of your personal information

CUM Books is dedicated to securing your data against unauthorized access or disclosure, employing robust physical, technical, and administrative safeguards.

 

Cookies and similar technologies

We use cookies to enhance your website experience, analyse site usage, and manage preferences, ensuring transparency in how we collect and use this data.

  

Retaining your personal information

Your personal data is kept as long as necessary for its intended purposes, legal compliance, or as consented by you.

 

Accurate and up to date

We strive to keep your information accurate and current, encouraging you to review and update your details regularly.

 

Transfers to another country

Your information may be transferred to foreign countries, ensuring that it receives an adequate level of protection and adhering to legal standards.

 

Your rights

You have the right to access, correct, or delete your personal information, and we provide ways for you to manage your data.

 

Updates to this Privacy Policy

We may update this policy and will notify you of any changes through our website or email. Your continued use signifies your agreement to these changes.