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Privacy Policy

Welcome to CUM Books Online

Welcome to CUM Books' online branch, where we provide website features to you subject to certain conditions. Please see the next section for the conditions. If you visit or shop at our CUM Books online branch, you accept these conditions. Please read through them carefully.

CUM Books has become a much-loved and popular name in many South African homes. There are 38 branches that you can visit countrywide, and an online branch that you can visit at any time.
CUM Books strives to offer exceptional service to customers, and to provide culturally-relevant and biblically-accurate books and products – proclaiming firmly that not only Christian products are sold in the stores, but also a Christian lifestyle.

CUM Books operates a Customer Service Centre during office hours. Please contact us on our telephone number Monday - Thursday 8:00 to 17:00 and Friday 8:00 to 16:30 on 016 440 7148, or send an e-mail to online@cumbooks.co.za if you have any questions or queries.

OUR VALUES
  • Create a company environment where every staff member and customer is valued and appreciated.
  • Develop and maintain long-term relationships.
  • Do business with high ethics and integrity.
  • Sell high-quality products at affordable prices.
  • Teamwork.

Privacy Policy

1) Personal Information

The information we learn and collect from customers help us to personalize and continually improve their experience in our stores, when receiving marketing or when using our online store. Personal information is collected for marketing purposes and to better serve our customers. Here are the types of information we gather:

1.1) Information You Give Us: We receive and store any information you enter on our website or give us in any other way (such as an in-store application for the Blessings Club or via a social media interaction). You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.

1.2) Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your browser accesses cumbooks.co.za or advertisements and other content served by or on behalf of cumbooks.co.za on other websites.

2) Marketing Communications: 

We use SMS & email to inform our customers of new products and special discounts. We often receive a confirmation when you open emails from CUM Books if your computer supports such capabilities. If you do not want to receive emails from us, please Unsubscribe by clicking on the link at the bottom of a marketing email. To unsubscribe from SMS marketing, you can choose to opt-out via SMS.

3) Sharing of Information

Information about our customers is an important part of our business. In certain cases, it might be necessary to share your information with a 3rd party in order to deliver a service (For example, your name, telephone numbers and address will be shared with the courier service used to deliver an online order).

4) Information Security

You input your credit/debit card information directly on the payment gateway portal and CUM Books does not receive any credit/debit card information during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off and log off when finished using a shared computer.

5) Conditions of Use, Notices, and Revisions

By subscribing to the CUM Books Newsletter, you give CUM Books permission to send marketing emails, which includes special offers & new product information, to the email address that you have provided and registered with.

All customer information received will be subject to the CUM Books' Privacy Policy, in accordance with its terms and conditions, as amended from time to time.

CUM Books reserves the right to amend this Privacy Policy at any time. All amendments to this Privacy Policy will be posted on the website. Whenever you access the website, you will be bound to the current version. Continued use of this website will constitute acceptance of the current version. Unless otherwise stated, the current version shall supersede and replace all the previous versions of this Privacy Policy.

6) Protection Of Personal Information

  • When you share your information with us, you may also be sharing it with other companies that help us provide services to you (For example, the courier company that delivers your parcel).
  • We use your personal information to create a profile for you. We keep your personal information private, and only disclose it to other companies if they need it to help us provide services to you.
  • We strive to keep the personal information of our customers confidential and have taken steps to comply with the Protection of Personal Information Act. If you have any questions or concerns relating to your privacy or our use of your personal information, please contact us via email on online@cumbooks.co.za