Returns Information

We want you to be happy with your purchase. If you are not completely satisfied, you may return it to us within 30 days of receipt for an exchange, a credit, or a full refund. Review our Terms and Conditions

If we have delivered a faulty or damaged product, please accept our sincere apologies. We will do our best to exchange the product. If a replacement is not possible to process, we will refund the purchase price to you.

How do I return an item?

    1. Please send an email to:
    2. Include your order number, item number to be returned, and reason for return.
    3. Supporting photos are appreciated.
    4. Remember to include your contact details in the email
    5. Alternatively, you are welcome to give us a call on 086 011 0321

    Order Cancellations

    • Contact Customer Service at 086 011 0321 or by sending an email to
    • Customer Service hours are 8 am – 5 pm, Monday - Thursday and 8 am - 4:30 pm Fridays