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Frequently Asked Questions
Returns are free and easy. Review our Returns Information.
Let us know that you would like to return a product by contacting our customer support team. You can contact our customer support team by sending an email to online@cumbooks.co.za or calling 086 011 0321.
We offer free national shipping on orders over R500.
We charge a R100 delivery fee on orders under R500.
Delivery charges for international orders will be calculated according to the delivery address chosen and the weight of the package. Please review our Delivery Information.
Items that are in stock will be delivered within 5 - 7 working days, once payment has been received, unless otherwise stated. Please review our Delivery Information.
Please contact our contact customer support team if you have a query regarding your delivery. You can contact our customer support team by sending an email to online@cumbooks.co.za or calling 086 011 0321.
We currently offer Pargo Click & Collect as well as Door-to-door Courier delivery to a physical addresses. Please review our Delivery Information.
If you would prefer to shop in-store, please use our Store Locator to find your nearest CUM Books branch.